Best practices and lessons learned from Eisner Health’s TIC rollout
Trauma-informed care (TIC) offers a way for organizations to understand the impact of toxic stress and resilience on both patients and staff, then leverage that understanding to improve organizational culture and practices. Within community health, TIC provides a critical foundation for integrating screening for Adverse Childhood Experiences (ACEs).
In this 60-minute webinar, learn how Eisner Health reduced escalations, supported staff wellness, and improved the patient experience across three clinics in Los Angeles by integrating TIC. Staff members from administration, behavioral health, medical, and dental departments will share their perspectives and lessons they learned during the journey that organizations in any sector can apply to guide their teams to success.